PRIVACY POLICY

Effective Date: 07/07/2025

Last Updated: 07/07/2025

1. Who We Are

The Client Pillar is a UK-based business that provides Client insights and strategic thinking to professional service firms. We are committed to protecting your personal data in accordance with the UK GDPR and Data Protection Act 2018.

Contact Details:
The Client Pillar
📧 info@theclientpillar.co.uk
📞 07973656308
Company Reg No.:
VAT Reg No.:

2. What Personal Data We Collect

We may collect:
- Identity Data (e.g. name, job title, company name)
- Contact Data (e.g. email address, phone number)
- Business Information (e.g. industry, services of interest)
- Technical Data (e.g. IP address, browser type, device info)
- Communication Data (e.g. emails, meeting notes)

We do not collect sensitive personal data.

3. How We Collect Your Data

We collect data:
- Directly from you (e.g. via forms, email, phone)
- Automatically (e.g. website cookies)
- From public sources (e.g. LinkedIn, company websites)

4. We process your data on the basis of:
- Consent
- Contract
- Legitimate Interests
- Legal Obligation

5. How We Use Your Data

Your data is used to:
- Deliver and manage services
- Respond to your enquiries
- Improve our website
- Send updates or marketing (with consent)
- Maintain business records

We do not sell your data.

6. Sharing Your Data

We may share your data with:
- Trusted service providers
- Professional advisors
- Authorities (if legally required)

7. International Transfers

We do not transfer UK data outside the UK, We ensure appropriate safeguards such as Standard Contractual Clauses for all international data.

8. How Long We Keep Your Data

We retain data only as long as necessary for our business needs or legal requirements. You may request deletion at any time unless we are legally required to keep it.

9. Your Data Protection Rights

Under UK GDPR, you have rights to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent

Contact 📧 infor@theclientpillar.co.uk to exercise your rights.

10. Cookies

We use cookies to improve your experience and track website use. You can adjust your browser settings to manage cookies. See our Cookie Policy for more information.

11. Updates to This Policy

We may update this policy from time to time. The most current version will always be available on our website.

12. Contact Us

If you have any questions about this policy, contact us at:

The Client Pillar
📧 Info@theclientpillar.co.uk
📞 07973656308